Last Updated: 18 September 2025

INTRODUCTION

At Shockley Spine & Nerve Center, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with us on social media, or receive communications from us (including text messages). It also outlines your rights and how the law protects you.

This Policy does not apply to third-party websites you may access through our site.

INFORMATION WE COLLECT

We may collect, use, store, and transfer different types of personal information, including:

Identity Information: Name, username, or similar identifier.
Contact Information: Email address and phone number.
Technical Information: IP address, browser type, operating system, time zone, and device information.
Marketing Preferences: Your choices about receiving marketing and communications.

We do not knowingly collect information from children under 13 years old. If you believe we have, please contact us immediately, and we will delete it.

HOW WE COLLECT INFORMATION

We collect information through:

Direct interactions (forms, phone calls, email, or in-office visits).
Third parties (Facebook, Instagram, or other advertising platforms).
Automated technologies (cookies, analytics, browsing patterns).

HOW WE USE INFORMATION

Your information may be used to:

Provide and improve our services.
Personalize your patient experience.
Send appointment reminders and health updates.
Send marketing and promotional offers (via email, social media, or text).

SMS Communications

By providing your phone number, you expressly consent to receive text messages and calls from Shockley Spine & Nerve Center regarding appointments, promotions, and services.

Frequency: Message frequency may vary.
Opt-Out: You may opt out anytime by replying “STOP” or contacting us.
Data Rates: Standard message and data rates may apply.

SHARING OF INFORMATION

We may share your information with:

Service providers who support our website, appointment scheduling, or communications.
Advertising platforms for marketing purposes.
As required by law or legal process.

We may share your information with:

DATA RETENTION

We keep personal information for as long as necessary to fulfill the purposes we collected it for, including:

To provide treatment and services.
To comply with legal and regulatory requirements.
To resolve disputes.

When information is no longer needed, we securely delete or anonymize it.

COOKIES & TRACKING

Our website may use cookies, pixels, or similar technologies to:

Improve site performance.
Remember preferences.
Deliver personalized ads.

You may disable cookies in your browser, but some site features may not work correctly.

Shockley Spine & Nerve Center

16901 Wright Plaza #183, Omaha, NE 68130

(402) 334-0840

Privacyg Policy